How to check virgin media internet speed. I pay for Gig1 Fiber and up until recently, was getting close to this speed. How to check virgin media internet speed

 
 I pay for Gig1 Fiber and up until recently, was getting close to this speedHow to check virgin media internet speed  You can even reboot your Hub from the comfort of your sofa

2. Peak activity hours. The easiest way to test your Virgin Media speed is to use an online internet speed test. net. The biggest single increase occurs between 150-249Mb and 249-99Mb, with prices rising 55%, from £21. My Virgin Media app. They offer faster speeds but aren’t usually as widely available across the UK. Virgin Media O2 is trying to address the risks with the launch of a trail that will run F-secure software on its Hub 5 router as part of a Smart Security internet protection. 68Mb 38. To run a test: Go to speedtest. You can even reboot your Hub from the comfort of your sofa. Virgin Media Ireland Speed Test is an online tool that allows users to measure their internet speed provided by Virgin Media Ireland, one of the leading internet service providers (ISPs) in the world. Wifi Max. Virgin Fibre Areas only. Excludes Essential broadband customers from 10 November 2022. Restart your equipment. Our free internet speed test checks your broadband speed in an instant. 00. Further, use a WiFi analyser app (free) to check the WiFi in your neighbourhood and try optimising that. The Virgin Media Connect app is the control unit for your WiFi. Download speed refers to the rate at which data is transferred from the Internet to your device, while upload speed refers to the rate at which data is sent from your device to the Internet. Virgin Media is famous for its fast internet speeds. Virgin Media Speed Test Results Meaning. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Such as: Distance from the Hub. This will mean that test will also be influenced by other factors such as quality of interconnection of Virgin Media with Internet backbone. M500 broadband offers average speeds of 516 Mbps, and upload speeds average around 36 Mbps using a fibre connection. Virgin Media is known as the fastest major broadband provider in the UK. M50 + phone. The UK's broadband could soon get a much-needed speed boost courtesy of Virgin Media. 1 router mode or 192. The Hub 3, 4 and 5 can be used with the instructions above. Excludes broadband faults and broadband network outages. 500 Mbps broadband is suitable for most online activities at home. Customers can enjoy download speeds from 50Mbits/sec to 1130Mbits/sec to do. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. 87Mb 45. Get the WideOpenWest (WOW) Broadband Speed Stats. Browser (Chrome, Safari, Edge, etc) used. I have tp links in the bedrooms and plugged in with ethernet but only getting a - 5312113. 42Mb 47. 168. If. Whether you’re just looking for a good internet connection or want to add more services like phone and TV, you’ll be able to find the right broadband deal for your household. Advertised Speed: 5 Mbps Expected Speed. Up to 3 WiFi Pods if needed. Through your bank (sort code: 20-13-42 account number: 23494314 using your 14-digit payment reference number as the reference) If you need help or have any other questions about your bills, you can call Virgin Media on 0345 454 1111 or use the live chat feature on their website. Enter the IP address into a web browser an log into your Virgin Media router. Locate the IP Address of your WiFi router, usually found on the Hub sticker. The ‘normally available speed range’ is the download and upload speed, measure in Mbps (Megabits per second) that you can expect your Virgin Media Hub to get at peak times (8-10pm, Monday-Sunday). At least 30Mbps download speeds in every room or £100 one-off credit. The distance from the cabinet to your house is then connected by. With M350 fibre, you can stream 4K. 168. The Virgin Media Internet Speed Test will measure your Download Average Speed, Upload Average Speed, and. A good speed is one that closely resembles what your provider has advertised. Get these exclusive benefits for being with both Virgin Media and O2. Broadband usage is how much you upload or download from the internet. Read on for a detailed walkthrough of the process. Talk More Anytime and option to add intelligent wifi if a blackspot is discovered. Further exclusions & legal stuff apply. Virgin Media - 1130Mbps, BT - 900Mbps, Vodafone - 910Mbps, TalkTalk - 944Mbps, Sky - 900Mbps, Plusnet - 500Mbps. Use Speedtest on all your devices with our free desktop and mobile apps. Just follow the steps below: into our broadband postcode checker and tap ‘check availability’. How to change my Virgin Media or Virgin Mobile package by phone. Virgin Fibre Areas only. Origin 36Mb~ + phone. Virgin Media - 1130Mbps, BT - 900Mbps, Vodafone - 910Mbps, TalkTalk - 944Mbps, Sky - 900Mbps, Plusnet - 500Mbps. Wait for another 60 seconds and then turn on your computer. Broadband speed test results are specific to one device and time. Download the free Connect app for iOS devices. Step. Click the Link. Fastest broadband deals in my area. Terms. Packages; Broadband and TV; View Broadband deals;. Still able to stream 4k, play video games the same on both speeds. Black Friday sale ends on 27th November. Our free internet speed test checks your broadband speed in an instant. Use our Which? provider rating, based on feedback from real customers, to compare and choose with confidence. I'm really pleased to hear that your Hub has arrived and you're now receiving your new speeds. Now try to go online to see if the connection now works. 5Gbps. This is a record-breaking increase from the provider, as it's tied to the high rates of inflation the UK has recently. Some of Virgin Media’s broadband customers are to receive an increase in their upload speeds at no. The New My Virgin Media App Service Status info is available in the new My Virgin Media app. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. 89Mb National Average Mobile Broadband Virgin Media Zen. Virgin Media has launched a deal that features broadband for half price. Simply tap ‘Start’ to run a speed test and get an accurate reading of your broadband. You can also take our Children’s Online Safety Test, which will fill you in on what to look out for. To run a speed test use our speed test tool. The speed test measures the upload and download speeds, latency/ping, jitter, and the server used for testing, providing users with a comprehensive report on. Speed never gets abve 9mps upload speed and is generally 0-3mps. (b) The WiFi Guarantee and eligibility for WiFi Pods. - or just wait here for a VM person to respond in a day or two and they will sort the first one for you. The test provides a set of results that can be compared against the headline speed you have bought from Virgin Media Business. Disconnect your old Hub. Select Modem Mode on the left hand side of the screen. For truly unlimited broadband, you just have to look at the upload and downloads speeds offered by the provider. Yes, you can – at Virgin Media, we don’t need to run your broadband through a landline. So if you repeat the internet speed check – on a different device, in another room or at a different time of day – it’s normal for results to vary as test conditions will have changed. Select Apply changes. Number of inclusive HD channels depends on package. Broadband speed boost: Virgin Media broadband speed boost to the next available level (if you don’t already have the fastest speeds in your area) Double data: Double data on. This is better than Virgin Media, who had 16% of their broadband speed tests classied "slow" or worse. Virgin Media: Broadband, phone, TV, Virgin mobile:. 57 Mbps. So, a 50 minute broadband, TV and phone. Uk. It’s a free online tool that allows you to measure the download and upload speed of your Internet connection. Click Begin and. To do the test, you simply need to go to the Virgin Media Business Speed Test website and click the “Start Test” button. Fastest median download speed . Our free internet speed test checks your broadband speed in an instant. 3. Check our crowdsourced data. The test provides a set of results that can be compared against the. Zen Internet. Speeds of up to M500 – average download: 516Mbps. Virgin also have guides for older Virgin hubs here. The average internet speed for Virgin Media Broadband is 190 Mbps and their median download speed is 135 Mbps. On a fibre to the cabinet service (such as BT Infinity), your. To run a test, use Google’s internet speed test. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. How does the WiFi Guarantee work? (a) All customers who subscribe to the WiFi Max service are eligible for our money back WiFi Guarantee, which, subject to the terms below, guarantees you WiFi download speeds of at least 20 Mbps in every room, or a £100 one-off credit on your next bill. Press the ‘start’ button to run the virgin media wifi speed test. Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. It’s quite simply the fastest widely available broadband in the UK with blistering average download speeds of 1130Mbps and they're expanding their coverage all the time. QuickStart, set up and connections. Ultrafast is an internet speed between 100. Click on the Wireless Network Settings option. Virgin Media services are only available in eligible Virgin Media network areas. A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. Super Hub 1, 2 or 2ac. With average download speeds of 132Mbps, our M125 Fibre Broadband is one of our cheaper options. Excludes broadband faults and broadband network outages. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. Try in 2 places. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. To get more of an idea of what internet speed you need, check out our simple table below. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Virgin Media is a large internet provider in The United Kingdom, and we have seen broadband speeds as high as 4,427 Mbps from Virgin Media's coverage area, and most of their users see real-world internet speeds in the. Consider using a wired connection during peak hours to improve your speed. Head to the webpage and tap "Run test', you'll then be given the results and see just how fast or slow things really are. Hub 3, Hub 2, Hub 2ac and Hub 1 - Test broadband speed Broadband Speed Check. The Virgin Media broadband coverage has recorded a network speed of up to 6,329 Mbps. Usage allowance = Unlimited. It has five different widely available speed options, with average speeds of 54Mbps, 132Mbps, 264Mbps, 362Mbps and 516Mbps. Also, you can see whether your ISP is giving you all the data transfer capacity that you’re paying for. Published. In the last week or so, the speed has dropped to < 100Mb. It measures the speed and quality of a user’s internet connection by determining the amount of data that can be transferred in a set amount of time. The router will go through the booting up. 3 mbps. Working hard to help connect the nation, shop our offers and order online. 01. First of all, we recommend checking your home network to ensure everything is working at its. To run a test: Go to speedtest. Check Your Internet Speed in internet speed. 62Mb 228. Here you can change your network name (SSID) and password, choose which. Our bedroom now gets practically no WiFi on TV, tablet or mobiles and constantly drops out when we do have it, even at 6 in the morning when there is no one else is online doing anything. £8p/m extra or included with Gig1 or Volt. Find the Broadband Best Offer for Your Home. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. Use our postcode checker to check out what speed broadband is available to your business. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Virgin Media’s M350 Fibre Broadband starts from £34. Moving the router to a central location, elevating it, and clearing obstacles can help boost WiFi signal and get the most out of your broadband speed. Offering average download speeds of 264Mbps, our M250 Fibre broadband is great for households with multiple users online at once. I have both SKY and VM at home here, I never see these issues with the SKY service. Run a WiFi speed test: Virgin Media has partnered with SamKnows, an internet performance monitoring service, to offer you a room by room analysis of your home WiFi coverage and a speed test. Click ‘ Go ’ – The download will start automatically – then wait for its completion. Email. The website “net-speedtests. This means you can enjoy our superfast broadband speed with an average download of 1,130Mbps, without being connected to a landline. Maybe they'll offer it to New Customers Only & leave us loyal subscribers pay out the odds. Browser (Chrome, Safari, Edge, etc) used. Cancelling Virgin Media broadband over the phone. Voom Gig1 fibre broadband is seriously quick. 2. Excludes broadband faults and broadband network outages. Simply tap ‘Start’ to run a speed test and get an accurate reading of your broadband. Virgin Media broadband Speed test. Virgin Media's price hike for the average customer in 2023 was a huge 13. Phone line - 5 mins. uk speed test in October 2023. When the device begins to pair, the system light can flash red. If the thought of haggling puts you off, it’s worth noting that in a recent poll, the founder of MoneySavingExpert. Click on the “Downstream” tab, copy the text and paste into your reply, do not take a screen shot. The best times to game online or make big downloads, for example, would be when connection is fastest. Here is how to properly restart your Virgin Media router: Unplug the power cord from your router. How To Take Virgin Media Wi-Fi Speed Test: A Step-By-Step Guide. To make sure you're getting the most from your broadband connection, first try our speedtest tool. . For the average user needing only adquate or "good" internet service, 18% of Virgin Media's download speeds fell between 30 and 80 Mbps. Virgin Media customers have reported issues with their broadband service. One-off cost £0. Here you can change your network name (SSID) and password, choose which. With Voom Gig1, you get download speeds right the way up to 1000Mbps and upload speeds up to 100Mbps. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. BT Broadband won a highly commended award for speed in our 2023 awards, showing a marked improvement on last year’s performance. If you've checked and you are out of contract, the world is your oyster. net using a computer browser or download the speedtest. Really important: Testing over WiFi isn't. You can check WiFi speeds to your Hub and devices, manage all your WiFi Pods, tackle common WiFi hiccups, get expert help and loads more, all in one. Whether you’re just looking for a good internet connection or want to add more services like phone and TV, you’ll be able to find the right broadband deal for your household. What do the colours mean? Yellow. Once finished click ‘Show. 264Mb Avg. Technical Support: Available 24/7. Consider using a wired connection during peak hours to improve your speed. VM will not dispatch any technicians while an area fault exists. This has no impact on your connection speed, but it can be useful for analysing issues. 5 million users to gigabit-capable speeds (Image: VIRGIN MEDIA) Virgin Media has also shared some really useful tips about concurrent Wi-Fi signals. Peak activity hours. Download Speed. e. Change the wireless channel – Log into your SuperHub’s admin console (192. How to restart your equipment properly. Virgin TV 360 box – over 190 TV channels, including Sky channels in HD and BT Sport 4K. This speed test Virgin Media Broadband (MSR) tool sends and receives huge chunks of bytes. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. One of the most common and effective fixes is to restart your equipment. Turn your hub around so you can see where the cables connect into it. Virgin Media cable broadband is a separate fibre-optic network run by Virgin. Virgin Fibre Areas only. This will mean that test will also be influenced by other factors such as quality of interconnection of Virgin Media with Internet backbone. If you want to check your Virgin Media Business Internet connection speed, you can use the Virgin Media Business Speed Test tool. Through your bank (sort code: 20-13-42 account number: 23494314 using your 14-digit payment reference number as the reference) By cheque (with your name, account number, and postcode on the back) to: Virgin Media Payments Ltd. Multiple broadband speed tests over time can show if and when speed fluctuates. The My Virgin Media app allows you to manage your accounts. Verizon Fios Speed Test. The internet speed test result displayed on the screen basically has four components i. Call a sales rep: 1-888-285-1876. You can call our Customer Service team on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. Whether you’re just looking for a good internet connection or want to add more services like phone and TV, you’ll be able to find the right broadband deal for your household. Twitter: @bt_uk. Broadband speed tests measure how fast information is transmitted between your device and a test server, using your internet connection. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Virgin Media (cable broadband): Up to 1Gbps | ~60% UK availability | £££ ADSL (copper broadband): 10-11Mbps | 99% UK availability | £ How to choose the right broadband for youinternet is throttled during the day. It allows you to game online, stream in 4K, and video chat, all at once. £8p/m extra or included with Gig1 or Volt. Landline included / needed = Yes. Search Search. Age of the device. In a world where fast and reliable upload speeds can be important for some people we can report that we are seeing upload speeds of 100 Mbps for some residential Virgin Media customers on the Gig1 service which is nominally 1. 4GHz and 5GHz frequency bandsThis speed test Virgin Media Broadband (HMD) tool sends and receives huge chunks of bytes. 5 times higher than the 3% of Hey!Broadband's speed test results in the same. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Virgin Media Speed Test is an online tool that allows users to measure their internet speed provided by Virgin Media, one of the leading internet service providers (ISPs) in the world. net. net's speed test database stores information on millions of Internet connections. At a maximum 1,600Mbps, EE offers the fastest advertised download speeds of any UK provider, beating even Virgin Media, so is the one to check out if you have some heavy-duty internet needs. BT states an even more impressive 9. 168. Availability of services from other major UK ISPs will differ from Virgin Media’s services. Check the internet speed in your area & determine the actual broadband speed provided by your ISP. Broadband speed test results are specific to one device and time. Shop Mobile Plans . Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. Upload speed – how fast it takes for data to be transferred from your. According to user feedback, its real-world broadband speed sits between 92-240 Mbps. Virgin Hub 3 Modem Mode Slow. filter. Mobile and Tablet offers . The Connect app lets you run a super-intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to – perfect for when it’s the kids’ bedtime. 2. UK’s fastest widely available broadband Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. 0 (or higher) port of your computer will give the best performance. 32 Mbps. £8p/m extra or included with Gig1 or Volt. What do the colours mean? Yellow. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. Virgin Media’s WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit – the fastest WiFi guarantee. Fab Fibre Broadband. Up to 3 WiFi Pods if needed. What do my speed test results mean? Here's the meanings for some of the key terms you’ll see when running a broadband. Further exclusions & legal stuff apply. to check your service. On us. 5Mbps), based on Ofcom UK Home Broadband Performance report ( here – pg 4), measurement period September 2022. It's less widely available than some other providers, at 52% national coverage compared to 97% of the. Currently on hold with VM customer support, who are having a tough time understanding. Bear in mind that “Speed (average)” shows the speed available to at least 50% of customers. *. Beranda broadband Virgin Media Broadband Speed Test. Shop Mobile Plans . This is 50% of the advertised internet speed for your broadband service on the date you placed your order. The WiFi test is a useful tool to help check how your broadband is performing and if you’re getting the speeds you were promised. What do my speed test results mean? Here's the meanings for some of the key terms you’ll see when running a. Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. Multiple broadband speed tests over time can show if and when speed fluctuates. to check your service. Click on the Wireless Network Settings option. Virgin Media Business Speed Test is an online tool that allows users to measure their internet speed provided by Virgin Media Business, one of the leading internet service providers (ISPs) in the world. Origin does offer quite the saving over Virgin here, and on this occasion even faster speeds can’t really be said to compensate - Origin’s fastest ( 67Mbps) package also comes in cheaper than M50 at £26. 5Mbps), based on Ofcom UK Home Broadband Performance report ( here – pg 4), measurement period September 2022. 12 month or 30-day rolling contracts. Running a Virgin Media broadband speed test is easy. Go to WifiTest. 50/month and gives you an average download speed of 264Mbps. VirginMedia. Virgin Media is unlike most other major broadband providers in the sense that they. There are 10's of Wi-Fi standards, each one represents a different real-world speed: Also factor in external factors like walls, objects, and other wireless networks in the local area causing interference and you then can see why you won't get anywhere near the potential 1130Mbps to one wireless device. Speed. The latest broadband deals from Virgin Media, EE, Sky, and more across broadband, broadband and TV, quad-play offers and more to help you save. (1) Mesh System, (2) Wireless router, (3) Wireless access point (4) A combination of (2,3). I'm testing the speed in wifi via the router, but the trigger for me knowing there is a problem is that the wired PS5 stops mid-use when watching Apple TV or any other streaming service we happen to be using. In the WiFi Properties dialog, go to the Networking tab, select Internet Protocol Version 4 (TCP/IP4), and click on Properties. on ‎13-01-2023 12:13. TestMy. For example, a house with many different devices accessing the internet at one time, doing different things, will have an impact on your data usage. 6 Mbps upload with a latency of 18ms. Connect the new Hub. Simply tap ‘Start’ to run a speed test and get an accurate reading of your broadband. Hub 5, Hub 5x and Hub 4 - Test my broadband speed. Fastest median download speed . The UK's largest independent broadband news and information site. Super Hub 1, 2 or 2ac. Virgin Media is currently at the 16th position of the 96 internet service providers in the UK, having over 50% of its speed test result above 50 Mbps. Hub 5, Hub 5x and Hub 4 - Test my broadband speed. When you get 1 or 2 Gig internet, your internet speeds have the capability of 1000-2000 Mbps. £22. Excludes broadband faults and broadband network outages. Legal stuff applies. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. Set up new equipment, track orders, and activate your My Virgin Media. The feature of speed test Virgin. You can cancel and switch to another provider with very little fuss. With Virgin Media’s Fiber Broadband the digital world is your playground. ). If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. Whether it’s gaming, streaming,. It gave me 266. Stream from Virgin Media ; Broadband speed test ;. Now, under Network Connections, go to your WiFi, right-click on it, and select Properties. Once finished click ‘Show Result’ – A summary page appears with information about your connection including latency (ping), jitter, download speed, and upload speed measured in. Doesn’t include Upload speed add-on; (2) our moneyback WiFi coverage guarantee with WiFi Max at no extra cost; (3) Double the O2. It is not coming up on the. StarrTerry. We currently reach just over 53% of homes in the UK and we’re expecting that to rise. It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or show if the landline’s not working in your area. Slow speed during peak hours will confirm signal congestion is reducing the speeds to your device. Virgin Media broadband users must reboot their routers now (Image: VIRGIN MEDIA) Virgin announced earlier this month that is dishing out a free speed boost to millions of customers. Moving the router to a central location, elevating it, and clearing obstacles can help boost WiFi signal and get the most out of your broadband speed. The server then receives a modest number of data files from your device. The latest UK broadband statistics from Ofcom found that the median average download speed in the UK was 69. I have just carried out another speed test at 13. 2. Cox Communications Speed Test. 1 into the address bar of your browser. The. At Virgin Media we understand your need for speed. 23-08-2022 18:34 - edited ‎23-08-2022 18:36. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. These estimated speeds apply to all new customers who buy our broadband services, and to existing customers who changed their broadband services, on or after February 28th 2019. Premium channels and upgrades must be kept for at least 30 days. Almost every home in the UK can get broadband from providers that use the Openreach network, including all the big names, apart from Virgin Media. The upload speed is the time taken by your Internet to upload any file to some server from your mobile or. Click on the “Upstream” tab, copy the text and paste into your reply. Boost the WiFi signal in your home by changing your router placement and adjusting settings to maximize signal strength. At least 30Mbps download speeds in every room or £100 one-off credit. Slow speed during peak hours will confirm signal congestion is reducing the speeds to your device. Simply enter your address into our broadband postcode checker. uk. Virgin Media services are only available in eligible Virgin Media network areas. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. 98. 05Mb 105. Broadband Speed Check. Take a look at how our speeds compare to our competitors’ fastest median download speeds. No setup fee is available on all bundles, broadband & phone, and broadband only packages. This is then disrupted to the connected devices, so unless. e download speed upload speed and latency or ping. For more information, select the type of broadband service you're planning to switch to on NOW: Brilliant Broadband. Virgin also have guides for older Virgin hubs here. And so, for average-sized households needing to be online at the same. Allow the test to run through its 3. On 02/08/23 my - 5389855. Also, you can see whether your ISP is giving you all the data transfer capacity that you’re paying for. 1 Mbps download, and 35. Easily measure your Virgin Media connection's download, upload, and ping rates for optimal online performance. It will also tell you if you have a good or bad connection. VM Wifi is now “guaranteed” to 20 Mbps/room it’s now called…. So since getting Virgin back in July of last year, lots of issues (intermittent and complete outages), constant issues in NW3, the most unstable Internet I have ever had! Anyway, have the M350 package, did few speed tests, was only getting 50-80Mbps, uploads were around 32Mbps. Test your Wi-Fi speed at peak hours and non-peak hours and compare the results.